Stay Far Away From This Place! They Only Want You To Pay Them Don’t Care If They Took Care Of The Customer! They Want You To Pay For Diagnostics And Repairs Even Though They Haven’t Fixed Anything

Stay Far Away From This Place! They Charged Me Five Hundred Dollars For Nothing They Did Absolutely Nothing! Taking Advantage Of Is Clearly All They Did. I Made Them Aware Of It And The Did Absolutely Nothing To Try To Help The Issue.Wouldn't Recommend This Repair To Anyone For Anything !

I regret not reading the reviews before taking my car to Sarks. What’s more telling than their bad reviews is their responses to these negative reviews; defensive and argumentative, just like my experience. I was charged $169 to install and align headlight bulbs despite the fact that their process was a simple trial and error that any DIYer could do. This was not explained to me before I was quoted or charged. Needless to say, my headlight bulbs were not properly adjusted and rather than sympathizing and offering some equitable solution, Jeremy became defensive and instead chose to take an argumentative tone with me on the phone. This is definitely one of the robbery-shops your dad warned you about. Save your time and money and take your car elsewhere.

After my last review Crystal reached out to me and I truly appreciate her concern and her efforts at making the situation better!! I appreciate her and Justin! I am still a customer for this reason because they actually reached out via phone and apologized and made it right. I will continue to support any business that rights their wrongs!!!